Vacancies

General Practice Assistant (GPA)

Job Description

Post:                            General Practice Assistant (GPA)

Accountable to:           The Partners, Norwood medical Centre

Hours:                          37.5 Hours over 4 days

Salary:                         Dependant on Experience

Job Summary

We have an exciting opportunity for a General Practice Assistant (GPA) to join our team.

As part of our Long Terms Conditions team, you will help to improve the medical care of patients by carrying out simple clinical observations and investigations, such as dipstick, blood pressures, phlebotomy, ECGs, vaccinations and immunisations, annual review tests and NHS health checks. You will also be supporting our administrative team. This will involve medical coding, regular clinical searches and review of LTC registers.

The role is flexible and responsive to the needs of the business so there may be some variation in ratio of clinical to admin at different times, e.g. to cover unplanned absence. The GPA is a new role, so we are looking for someone who can adapt as the role evolves.

Previous experience in a health care setting is desirable, although any required training will be provided.

Main duties of the job

• The following are the core responsibilities of the General Practice Assistant. There may be on occasion, a requirement to carry out other tasks.
• The work will be varied and dependent upon factors such as workload and staffing levels.

Key requirements of the role

Clinical services

• Carry out simple clinical observations and investigations work, such as dipstick, blood pressures, phlebotomy, Annual Review Tests, NHS Health Checks
• Supporting the practice with immunisations/wound care, including the covid and flu vaccination programmes.
• Conduct home visits as required.
• Other clinical responsibilities, as required.
• Supporting smooth running of clinical appointments by restocking and ordering clinical supplies

Administration

• Extracting all information from clinical letters that needs coding, summarising, and adding to notes.
• Support administration for the practice vaccination programmes.
• Support achievement of QOF and Impact and Investment Fund indicators by running regular clinical searches
• The GPA must ensure that they work within and recognise their scope of practice, escalating any concerns to a senior clinician as appropriate.

Training and Education

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
• Attend all relevant annual updates
• Inform the lead GP of any concerns regarding GPA role and any professional development needed
• Be aware of own professional boundaries and what to do when you have reached them

Confidentiality:

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
• In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Safeguarding

• Norwood Medical Centre is committed to safeguarding and promoting the welfare of adults, children and young people and expects all staff and volunteers to share this commitment and keep up to date with current legislation and policy.

Health & Safety:

• The post-holder will assist in promoting and maintaining their own and others’ health, safety and security as defined in the Practice Health & Safety Policy, to include:
• Using personal security systems within the workplace according to Practice guidelines
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
• Making effective use of training to update knowledge and skills
• Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
• Reporting potential risks identified

Equality and Diversity:

• The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognizes the importance of people’s rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Person Specification

 Please apply at Job Advert (jobs.nhs.uk)